PRIVACY POLICY

Last updated: June 2026

At Aorawa Time (www.aorawatime.com), we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

INFORMATION WE COLLECT
When you visit or make a purchase from our store, we may collect:
- Personal identifiers: name, email address, phone number
- Billing and shipping address
- Payment information (processed securely via Shopify Payments — we do not store card details)
- Order history and purchase records
- Device and browsing data: IP address, browser type, pages visited, time spent on site
- Cookie and tracking data (see Cookies section below)

HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process, fulfill, and ship your orders
- Send order confirmations, shipping updates, and customer service communications
- Send marketing emails and promotions (only with your explicit consent)
- Improve our website, products, and customer experience
- Prevent fraud and ensure the security of our store
- Comply with applicable legal obligations

SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. We share data only with trusted service providers necessary to operate our business, including:
- Payment processors (Shopify Payments, PayPal)
- Shipping and logistics providers
- Analytics platforms (Google Analytics)
- Marketing tools (email marketing providers)

All third-party providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Types of cookies we use:
- Essential cookies: required for the website to function properly
- Analytics cookies: help us understand how visitors interact with our site (e.g., Google Analytics)
- Marketing cookies: used to deliver relevant advertisements

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect website functionality.

GOOGLE ANALYTICS
We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects data such as pages visited, time on site, and geographic location. This data is anonymized and used solely to improve our store. You can opt out of Google Analytics tracking at: https://tools.google.com/dlpage/gaoptout

YOUR RIGHTS (GDPR – EU/UK Residents)
If you are located in the European Union or United Kingdom, you have the following rights under GDPR:
- Right to access: request a copy of the personal data we hold about you
- Right to rectification: request correction of inaccurate data
- Right to erasure: request deletion of your personal data ("right to be forgotten")
- Right to restriction: request that we limit how we use your data
- Right to data portability: receive your data in a structured, machine-readable format
- Right to object: object to our processing of your personal data

To exercise any of these rights, contact us at support@aorawatime.com We will respond within 30 days.

YOUR RIGHTS (CCPA – California Residents)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal data)
- Non-discrimination for exercising your privacy rights

To submit a CCPA request, contact us at support@aorawatime.com

DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for accounting and legal compliance.

DATA SECURITY
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted between your browser and our store
- Secure payment processing via PCI-DSS compliant providers
- Limited access to personal data by authorized personnel only

While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

CHILDREN'S PRIVACY
Our store is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

CONTACT US
For any privacy-related questions or to exercise your rights:
Email: support@aorawatime.com
Website: www.aorawatime.com
Response time: 1–2 business days