Shipping Policy
Shipping Policy
Last updated: June 2026
Thank you for shopping with Aorawa Time. Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.
Domestic Shipping (United States)
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Ground Shipping | 5–10 business days | Free |
| Expedited Shipping | 2–5 business days | Calculated at checkout |
International Shipping
We ship to many countries worldwide. International shipping costs and delivery times are calculated at checkout based on your location and selected shipping method.
| Region | Estimated Delivery | Cost |
|---|---|---|
| Canada / UK / Europe | 7–15 business days | Calculated at checkout |
| Asia Pacific | 7–15 business days | Calculated at checkout |
| Rest of World | 10–20 business days | Calculated at checkout |
Order Tracking
Once your order has been shipped, you will receive an email with your tracking number. You can track your order at aorawatime.aftership.com.
Customs, Duties & Taxes
For international orders, customs duties, taxes, and import fees may apply depending on your country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. Please check with your local customs office for more information.
Shipping Delays
While we do our best to meet estimated delivery times, delays may occasionally occur due to customs processing, carrier issues, or circumstances beyond our control. We appreciate your patience and will do our best to keep you informed.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@aorawatime.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please reach out to us:
Email: support@aorawatime.com
Response time: 1–2 business days